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| About Us PLEASE READ We are very SORRY to inform you that this site is not longer taking payments. you are able to purchase cards on www.redbubble.com or www.zazzle.com and tap in traceyanne.these sites sell this artwork, in card print and t'shirt form...thank you Sketch 1 are completely dedicated to your total satisfaction. We are a small business which aims to provide unique hand-drawn, painted or a digital snapshot events stationary The designes, that you see on the site have been hand-drawn, painted or a digital snapshot has been taken. Then are printed for your enjoyment. please contact us if you would like wedding stationary etc. designed for you and to find out about an alterative way of payment. Currently, our full product range represents the collective works of a hand full of talented artists. You will find the name of the artist next to the design. Sketch 1 is always striving to improve the selection of stationary If you have any suggestions or comments please email us using the link on the store page. Sketch 1 also features Orginal Artwork, by the same Artists who have designed the cards. Commisions are welcome and we are happy to interpert your ideas for a truly one of a kind design. please feel free to email us using the link on the store page. TRADE WELCOME For more infomation contact us by e-mail or phone. |
| Making A Purchase sorry THIS SITE IS NOT TAKING PAYMENT AT THE MOMENT EITHER CONTACT BY E-MAIL for an alternative option or go to WWW.REDBUBBLE.COM or WWW.ZAZZLE.COM and tap in traceyanne.... these sites sell the same artwork in card, print and t'shirts and a little more...thank you |
| Delivery Schedule Delivery will be confermed by e-mail |
| Tax Charges All orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 7 day no quibble guarantee.> We try to ensure that all of the items shown on the website are accurately represented however slight variations in colour, typefaces and layout may be experienced. |
| Reaching Us If you need to contact us, please email us info@sketch1.co.uk, alternatively, you can call on 0560 2965533, we are happy to help. |
| Privacy Policy Sketch 1 do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm We endeavour to despatch the goods to you in perfect condition. However occasionally goods can be damaged in transit and we are keen to rectify any problem as quickly as possible. In the event that the product(s) is defective, you may return it to us at your own expense within 7 days of receiving such product(s). Please return product(s) to the postal address set out in "Contact Us". We will offer to reimburse the price that you have paid for the product(s) to your credit or debit card. Alternatively if you call us immediately on the number shown in "Contact Us" we may offer to reprint and resend the product(s) free of charge. All complaints will be acknowledged within 5 working days. We will endeavour to resolve any complaints within 14 days and keep you informed during the resolution process. Please note that your right to return items to us in accordance with these terms and conditions is in addition to any other statutory rights you may have. |